Mildly Irritating Things

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Dear Google, I love you but…

Dear Google, I love you, but if you turn over my personally identifiable information about my YouTube viewing habits in your court case against Viacom I’ll be sure to join the class action suit that will most surely be brought against you. You see, I realize that Viacom is a litigious organization and the only [...]

July 3rd, 2008 | Chance | 0 comments | Continued
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My Experience with Kayako - A Warning.

Kayako makes a pretty awesome support suite that came highly recommended to me from a couple of friends. I will say first off that their support software is top notch and feature packed, and I have no qualms with their product.
Their customer support, however, leaves much to be desired.
Kayako offers a few options [...]

January 24th, 2008 | Chance | 3 comments | Continued
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My Wife Says It’s Just The Right Size

Today on my jccommerce.com email address I have recieved 237 spam emails trying to get me to buy “enlargement” products. Yeah, I actually counted. And its only 3:00.
With the internet as my witness, just as soon as I make eleventy-billion dollars on Secure Delivery my very first order of business will be to track [...]

November 30th, 2007 | Chance | 3 comments | Continued
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Woo Hoo! We Fixed “The Bug From Hell” and I Feel Great!

When you run a big online service (code-wise in this example) there are always a number of bugs. Most of these bugs are minor issues that don’t affect the functionality of the service- for example, on the Secure Delivery forums I know there is a slight table misalignment in the forum navigation bar that [...]

November 29th, 2007 | Chance | 2 comments | Continued
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What is the Aversion to ZIP files all about?

This one is filed under Mildly Irritating Things because I cringe every time I have to deal with it:
Occasionally we get a request by a Secure Delivery user for “Multiple Product Downloads”. What the customer is asking for is that instead of the way SD works- their customer pays, gets to download their file- [...]

October 8th, 2007 | Chance | 1 comment | Continued
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I Really Hate Non-Text Blogging

Rant Warning: This post shares one of my opinions in it. Sometimes I get worked up, so if you are easily offended skip this one, Nancy.
My wife calls me old fashioned. I think that’s because I open doors for her, say “please” and “thank you” in normal conversation, and always address her [...]

July 23rd, 2007 | Chance | 0 comments | Continued