I’m Twittering, Twitting, Tweeting… I’m on Twitter

10th April, 2008 - Posted by Chance - No Comments

I decided to try this newfangled twitter thing after reading a Nate Whitehill’s Twittering Up A Storm post. I need more twitter friends.  Show some love or something. Read More

SupportCenter Helpdesk / Knowledgebase

10th April, 2008 - Posted by Chance - No Comments

SupportCenter is a full featured helpdesk / trouble ticket system as well as a feature rich knowledgebase manager. I’ve been meaning to write a quick post about these guys for a while now as its a great piece of software for a great price- the full version costs only $99 and they have a » Read More

How We Killed Social Media

4th April, 2008 - Posted by Chance - 1 Comment

I just read a great article from IttyBiz about How We Killed Socal Media and I think you would all enjoy it. A bit of a rant (I love those) with a lot of truth, it talks about how everyone exploiting the loopholes in social media services has watered down the results for everyone. Let’s say you’re » Read More

At Least I Think That’s How it Works?

21st February, 2008 - Posted by Chance - No Comments

The first IM of the day with my business partner: (11:17:22 AM) Jacob: where’s the deluge of new signups? :) (11:18:43 AM) Chance: I’m pretty sure we have to tell people about all the cool new features before they clamor to our door (11:18:51 AM) Chance: at least I think that’s how it works (11:19:10 AM) Jacob: damnit Sigh, » Read More

Noobs Vs. Veterans: Customer Experience Level and Attrition

1st November, 2007 - Posted by Chance - 1 Comment

Everybody knows I’m just crazy about how easy Secure Delivery is to use for people new to selling downloads online- I can’t shut up about it. Our goal was to make it the easiest to use service out there, and I think we succeeded pretty well. However, having an easy to use » Read More

Anybody Have Any Experience with HotScripts Listings?

28th October, 2007 - Posted by Chance - 1 Comment

Tonight I bought Secure Delivery a listing on HotScripts.com, a large directory of scripts and programs. I have found scripts I needed in the past on HotScripts, so I thought what the hell and plunked down the $38 to try a premium listing for a quarter. I don’t know what kind of response I » Read More

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