The Archives

04.10.08

SupportCenter Helpdesk / Knowledgebase
Building A Service, Featured, Making Money Online, Marketing an Online Service, Online Services, Running A Service (0)
SupportCenter is a full featured helpdesk / trouble ticket system as well as a feature rich knowledgebase manager. I've been meaning to write a quick post about these guys for a while now as its a great piece of software for a great price- the full version costs only $99 and they have a free version too. We switched to SupportCenter after having some issues with Kayako. Kayako was great software too, but it's encoded and required a performance robbing decoder that affected the entire server. That and Kayako's customer service sucks. The Support Desk SupportCenter does just what we ...

jcCommerce